Sam Ladner is a sociologist who researches the intersection of work, technology, and organizations. She has worked at major technology companies including Microsoft and Amazon, creating real-world technology products. She received her PhD in sociology from York University, served as Postdoctoral Fellow at Ryerson University’s School of Information Technology Management. She is also the author of Practical Ethnography: A Guide To Doing Ethnography in The Private Sector and Mixed Methods: A Guide to Applied Mixed Methods Research