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Service Design Books Categories

Service Design Categories Books ListService Design Books Categories

This Is Service Design Doing: Applying Service Design Thinking in the Real World (Kindle Edition)

This Is Service Design Doing: Applying Service Design Thinking in the Real World (Kindle Edition)

This Is Service Design Doing: Applying Service Design Thinking in the Real World (Kindle Edition)

By: Marc Stickdorn

This is Service Design Thinking: Basics – Tools – Cases (Hardcover)

This is Service Design Thinking: Basics – Tools – Cases (Hardcover)

This is Service Design Thinking: Basics – Tools – Cases (Hardcover)

By: Marc Stickdorn

Service Design: From Insight to Implementation (Paperback)

Service Design: From Insight to Implementation (Paperback)

Service Design: From Insight to Implementation (Paperback)

By: Andy Polaine

Service Design for Business: A Practical Guide to Optimizing the Customer Experience (Hardcover)

Service Design for Business: A Practical Guide to Optimizing the Customer Experience (Hardcover)

Service Design for Business: A Practical Guide to Optimizing the Customer Experience (Hardcover)

By: Ben Reason

Good Services: Decoding the Mystery of What Makes a Good Service (Paperback)

Good Services: Decoding the Mystery of What Makes a Good Service (Paperback)

Good Services: Decoding the Mystery of What Makes a Good Service (Paperback)

By: Lou Downe

Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams (Paperback)

Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams (Paperback)

Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams (Paperback)

By: James Kalbach

This Is Service Design Methods: A Companion to This Is Service Design Doing (Paperback)

This Is Service Design Methods: A Companion to This Is Service Design Doing (Paperback)

This Is Service Design Methods: A Companion to This Is Service Design Doing (Paperback)

By: Marc Stickdorn

The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations (Paperback)

The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations (Paperback)

The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations (Paperback)

By: Lucy Kimbell

An Introduction to Service Design: Designing the Invisible (Paperback)

An Introduction to Service Design: Designing the Invisible (Paperback)

An Introduction to Service Design: Designing the Invisible (Paperback)

By: Lara Penin

Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation (Hardcover)

Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation (Hardcover)

Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation (Hardcover)

By: Tim Brown

Orchestrating Experiences: Collaborative Design for Complexity (Kindle Edition)

Orchestrating Experiences: Collaborative Design for Complexity (Kindle Edition)

Orchestrating Experiences: Collaborative Design for Complexity (Kindle Edition)

By: Chris Risdon

The Experience Economy: Work Is Theater & Every Business a Stage (Hardcover)

The Experience Economy: Work Is Theater & Every Business a Stage (Hardcover)

The Experience Economy: Work Is Theater & Every Business a Stage (Hardcover)

By: B. Joseph Pine II

The Service Startup: Design Thinking gets Lean (Paperback)

The Service Startup: Design Thinking gets Lean (Paperback)

The Service Startup: Design Thinking gets Lean (Paperback)

By: Tennyson Pinheiro

Service Organization (Perspectives on Business)

Service Organization (Perspectives on Business)

Service Organization (Perspectives on Business)

By: Kate Tarling

Value Proposition Design: How to Create Products and Services Customers Want

Value Proposition Design: How to Create Products and Services Customers Want

Value Proposition Design: How to Create Products and Services Customers Want

By: Alexander Osterwalder

Gamestorming: A Playbook for Innovators, Rule-breakers, and Changemakers (Kindle Edition)

Gamestorming: A Playbook for Innovators, Rule-breakers, and Changemakers (Kindle Edition)

Gamestorming: A Playbook for Innovators, Rule-breakers, and Changemakers (Kindle Edition)

By: Dave Gray

The Design of Business: Why Design Thinking is the Next Competitive Advantage (Hardcover)

The Design of Business: Why Design Thinking is the Next Competitive Advantage (Hardcover)

The Design of Business: Why Design Thinking is the Next Competitive Advantage (Hardcover)

By: Roger L. Martin

Convivial Toolbox: Generative Research for the Front End of Design (Paperback)

Convivial Toolbox: Generative Research for the Front End of Design (Paperback)

Convivial Toolbox: Generative Research for the Front End of Design (Paperback)

By: Liz Sanders

Thinking In Systems: A Primer (Paperback)

Thinking In Systems: A Primer (Paperback)

Thinking In Systems: A Primer (Paperback)

By: Donella H. Meadows

User Story Mapping: Discover the Whole Story, Build the Right Product (Paperback)

User Story Mapping: Discover the Whole Story, Build the Right Product (Paperback)

User Story Mapping: Discover the Whole Story, Build the Right Product (Paperback)

By: Jeff Patton

101 Design Methods: A Structured Approach for Driving Innovation in Your Organization (Paperback)

101 Design Methods: A Structured Approach for Driving Innovation in Your Organization (Paperback)

101 Design Methods: A Structured Approach for Driving Innovation in Your Organization (Paperback)

By: Vijay Kumar

Business Model Generation (Paperback)

Business Model Generation (Paperback)

Business Model Generation (Paperback)

By: Alexander Osterwalder

Interviewing Users: How to Uncover Compelling Insights (Kindle Edition)

Interviewing Users: How to Uncover Compelling Insights (Kindle Edition)

Interviewing Users: How to Uncover Compelling Insights (Kindle Edition)

By: Steve Portigal

Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions (Hardcover)

Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions (Hardcover)

Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions (Hardcover)

By: Bella Martin

Sketching User Experiences: Getting the Design Right and the Right Design (Paperback)

Sketching User Experiences: Getting the Design Right and the Right Design (Paperback)

Sketching User Experiences: Getting the Design Right and the Right Design (Paperback)

By: Bill Buxton

From Products to Services: Insight and Experience from Companies Which Have Embraced the Service Economy (Hardcover)

From Products to Services: Insight and Experience from Companies Which Have Embraced the Service Economy (Hardcover)

From Products to Services: Insight and Experience from Companies Which Have Embraced the Service Economy (Hardcover)

By: Laurie Young

Design at Your Service: How to Improve Your Business With the Help of a Designer (Paperback)

Design at Your Service: How to Improve Your Business With the Help of a Designer (Paperback)

Design at Your Service: How to Improve Your Business With the Help of a Designer (Paperback)

By: Xenia Viladas

Designing Services with Innovative Methods (Paperback)

Designing Services with Innovative Methods (Paperback)

Designing Services with Innovative Methods (Paperback)

By: Satu Miettinen

The Design of Everyday Things (Paperback)

The Design of Everyday Things (Paperback)

The Design of Everyday Things (Paperback)

By: Donald A. Norman

Thinking in Services: Encoding and Expressing Strategy through Design (Paperback)

Thinking in Services: Encoding and Expressing Strategy through Design (Paperback)

Thinking in Services: Encoding and Expressing Strategy through Design (Paperback)

By: Majid Iqbal

Practical Empathy (ebook)

Practical Empathy (ebook)

Practical Empathy (ebook)

By: Indi Young

Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days (Hardcover)

Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days (Hardcover)

Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days (Hardcover)

By: Jake Knapp

Service Design with Theory (Paperback)

Service Design with Theory (Paperback)

Service Design with Theory (Paperback)

By: Satu Miettinen

How to Have Your Cake and Eat It Too: An Introduction to Service Design (Paperback)

How to Have Your Cake and Eat It Too: An Introduction to Service Design (Paperback)

How to Have Your Cake and Eat It Too: An Introduction to Service Design (Paperback)

By: Margus J. Klaar

Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis (Human Technology Interaction Series)

Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis (Human Technology Interaction Series)

Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis (Human Technology Interaction Series)

By: Jon Kolko

Subject To Change: Creating Great Products & Services for an Uncertain World (Hardcover)

Subject To Change: Creating Great Products & Services for an Uncertain World (Hardcover)

Subject To Change: Creating Great Products & Services for an Uncertain World (Hardcover)

By: Peter Merholz

Storytelling for User Experience: Crafting Stories for Better Design (Paperback)

Storytelling for User Experience: Crafting Stories for Better Design (Paperback)

Storytelling for User Experience: Crafting Stories for Better Design (Paperback)

By: Whitney Quesenbery

User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play (Hardcover)

User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play (Hardcover)

User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play (Hardcover)

By: Cliff Kuang

Creative Confidence: Unleashing the Creative Potential Within Us All (Hardcover)

Creative Confidence: Unleashing the Creative Potential Within Us All (Hardcover)

Creative Confidence: Unleashing the Creative Potential Within Us All (Hardcover)

By: Tom Kelley

The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action (Hardcover)

The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action (Hardcover)

The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action (Hardcover)

By: Jeffrey Pfeffer

Principles of Facilitation: The Purpose and Potential of Leading Group Process by David Sibbet (2002-02-01)

Principles of Facilitation: The Purpose and Potential of Leading Group Process by David Sibbet (2002-02-01)

Principles of Facilitation: The Purpose and Potential of Leading Group Process by David Sibbet (2002-02-01)

By: David Sibbet

Service Design - Practical Access to an Evolving Field (Paperback)

Service Design - Practical Access to an Evolving Field (Paperback)

Service Design - Practical Access to an Evolving Field (Paperback)

By: Stefan Moritz

Design for How People Think: Using Brain Science to Build Better Products (Paperback)

Design for How People Think: Using Brain Science to Build Better Products (Paperback)

Design for How People Think: Using Brain Science to Build Better Products (Paperback)

By: John Whalen

The Field Guide to Human-Centered Design (Paperback)

The Field Guide to Human-Centered Design (Paperback)

The Field Guide to Human-Centered Design (Paperback)

By: IDEO.org

Mental Models: Aligning Design Strategy with Human Behavior (Paperback)

Mental Models: Aligning Design Strategy with Human Behavior (Paperback)

Mental Models: Aligning Design Strategy with Human Behavior (Paperback)

By: Indi Young

Just Enough Research (Paperback)

Just Enough Research (Paperback)

Just Enough Research (Paperback)

By: Erika Hall

Facilitator's Guide to Participatory Decision-Making (Paperback)

Facilitator's Guide to Participatory Decision-Making (Paperback)

Facilitator's Guide to Participatory Decision-Making (Paperback)

By: Sam Kaner

If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently (Paperback)

If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently (Paperback)

If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently (Paperback)

By: Fred Lee