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Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions (Hardcover)

Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions (Hardcover)

Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions (Hardcover)

By: Michael L. George

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management (Hardcover)

By: Masaaki Imai

The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer (Hardcover)

The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer (Hardcover)

The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer (Hardcover)

By: Jeffrey K. Liker

How to Lie with Statistics (Paperback)

How to Lie with Statistics (Paperback)

How to Lie with Statistics (Paperback)

By: Darrell Huff

What is Lean Six Sigma (Paperback)

What is Lean Six Sigma (Paperback)

What is Lean Six Sigma (Paperback)

By: Michael L. George

The Goal: A Process of Ongoing Improvement (Paperback)

The Goal: A Process of Ongoing Improvement (Paperback)

The Goal: A Process of Ongoing Improvement (Paperback)

By: Eliyahu M. Goldratt

Lean Six Sigma For Dummies (Paperback)

Lean Six Sigma For Dummies (Paperback)

Lean Six Sigma For Dummies (Paperback)

By: John A. Morgan

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed (Paperback)

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed (Paperback)

The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed (Paperback)

By: Michael L. George

Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA (Spiral-bound)

Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA (Spiral-bound)

Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA (Spiral-bound)

By: Mike Rother

Toyota Production System: Beyond large-scale production (Hardcover)

Toyota Production System: Beyond large-scale production (Hardcover)

Toyota Production System: Beyond large-scale production (Hardcover)

By: Taiichi Ohno

Creating Continuous Flow: An Action Guide for Managers, Engineers & Production Associates (Spiral-bound)

Creating Continuous Flow: An Action Guide for Managers, Engineers & Production Associates (Spiral-bound)

Creating Continuous Flow: An Action Guide for Managers, Engineers & Production Associates (Spiral-bound)

By: Mike Rother

Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation (Hardcover)

Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation (Hardcover)

Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation (Hardcover)

By: Karen Martin

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (Hardcover)

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (Hardcover)

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (Hardcover)

By: Mike Rother

The Nickel Boys (ebook)

The Nickel Boys (ebook)

The Nickel Boys (ebook)

By: Colson Whitehead

Little Fires Everywhere (Hardcover)

Little Fires Everywhere (Hardcover)

Little Fires Everywhere (Hardcover)

By: Celeste Ng

The Lathe of Heaven (Paperback)

The Lathe of Heaven (Paperback)

The Lathe of Heaven (Paperback)

By: Ursula K. Le Guin

Lean for the Public Sector: The Pursuit of Perfection in Government Services (Paperback)

Lean for the Public Sector: The Pursuit of Perfection in Government Services (Paperback)

Lean for the Public Sector: The Pursuit of Perfection in Government Services (Paperback)

By: Bert Teeuwen

Practical Process Improvement in the Public Sector (Spiral-bound)

Practical Process Improvement in the Public Sector (Spiral-bound)

Practical Process Improvement in the Public Sector (Spiral-bound)

By: Quentin Brook

Lean Six Sigma for the Office (Resource Management)

Lean Six Sigma for the Office (Resource Management)

Lean Six Sigma for the Office (Resource Management)

By: James William Martin

Lean Government: Citizen-Centric Development in the Public Sector (Paperback)

Lean Government: Citizen-Centric Development in the Public Sector (Paperback)

Lean Government: Citizen-Centric Development in the Public Sector (Paperback)

By: Alex Howard

Simple Sabotage: A Modern Field Manual for Detecting and Rooting Out Everyday Behaviors That Undermine Your Workplace (Hardcover)

Simple Sabotage: A Modern Field Manual for Detecting and Rooting Out Everyday Behaviors That Undermine Your Workplace (Hardcover)

Simple Sabotage: A Modern Field Manual for Detecting and Rooting Out Everyday Behaviors That Undermine Your Workplace (Hardcover)

By: Robert M. Galford

SuperFreakonomics: Global Cooling, Patriotic Prostitutes And Why Suicide Bombers Should Buy Life Insurance (Hardcover)

SuperFreakonomics: Global Cooling, Patriotic Prostitutes And Why Suicide Bombers Should Buy Life Insurance (Hardcover)

SuperFreakonomics: Global Cooling, Patriotic Prostitutes And Why Suicide Bombers Should Buy Life Insurance (Hardcover)

By: Steven D. Levitt

Talent is Overrated: What Really Separates World-Class Performers from Everybody Else (Hardcover)

Talent is Overrated: What Really Separates World-Class Performers from Everybody Else (Hardcover)

Talent is Overrated: What Really Separates World-Class Performers from Everybody Else (Hardcover)

By: Geoff Colvin

Super Crunchers: Why Thinking-by-Numbers Is the New Way to Be Smart (Hardcover)

Super Crunchers: Why Thinking-by-Numbers Is the New Way to Be Smart (Hardcover)

Super Crunchers: Why Thinking-by-Numbers Is the New Way to Be Smart (Hardcover)

By: Ian Ayres

Blink: The Power of Thinking Without Thinking (Paperback)

Blink: The Power of Thinking Without Thinking (Paperback)

Blink: The Power of Thinking Without Thinking (Paperback)

By: Malcolm Gladwell

The Art of Thinking Clearly (Hardcover)

The Art of Thinking Clearly (Hardcover)

The Art of Thinking Clearly (Hardcover)

By: Rolf Dobelli

The Visual Display of Quantitative Information (Hardcover)

The Visual Display of Quantitative Information (Hardcover)

The Visual Display of Quantitative Information (Hardcover)

By: Edward R. Tufte

Understanding Variation: The Key to Managing Chaos (Hardcover)

Understanding Variation: The Key to Managing Chaos (Hardcover)

Understanding Variation: The Key to Managing Chaos (Hardcover)

By: Donald J. Wheeler

Minitab Demystified (Paperback)

Minitab Demystified (Paperback)

Minitab Demystified (Paperback)

By: Andrew Sleeper

How to Measure Anything: Finding the Value of "Intangibles" in Business (Hardcover)

How to Measure Anything: Finding the Value of "Intangibles" in Business (Hardcover)

How to Measure Anything: Finding the Value of "Intangibles" in Business (Hardcover)

By: Douglas W. Hubbard

Competing on Analytics (Hardcover)

Competing on Analytics (Hardcover)

Competing on Analytics (Hardcover)

By: Thomas H. Davenport

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition (Audio CD)

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition (Audio CD)

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition (Audio CD)

By: Emily Gregory

Developing Lean Leaders at All Levels: A Practical Guide (Kindle Edition)

Developing Lean Leaders at All Levels: A Practical Guide (Kindle Edition)

Developing Lean Leaders at All Levels: A Practical Guide (Kindle Edition)

By: Jeffrey K. Liker

The Effective Change Manager's Handbook (Paperback)

The Effective Change Manager's Handbook (Paperback)

The Effective Change Manager's Handbook (Paperback)

By: Richard Smith

Emotional Intelligence 2.0 (Hardcover)

Emotional Intelligence 2.0 (Hardcover)

Emotional Intelligence 2.0 (Hardcover)

By: Travis Bradberry

The Effortless Experience: Conquering the New Battleground for Customer Loyalty (Audio CD)

The Effortless Experience: Conquering the New Battleground for Customer Loyalty (Audio CD)

The Effortless Experience: Conquering the New Battleground for Customer Loyalty (Audio CD)

By: Matthew Dixon

Gemba Walks (Nook)

Gemba Walks (Nook)

Gemba Walks (Nook)

By: James P. Womack

Death by Meeting: A Leadership Fable… about Solving the Most Painful Problem in Business (Hardcover)

Death by Meeting: A Leadership Fable… about Solving the Most Painful Problem in Business (Hardcover)

Death by Meeting: A Leadership Fable… about Solving the Most Painful Problem in Business (Hardcover)

By: Patrick Lencioni

The Five Dysfunctions of a Team (Paperback)

The Five Dysfunctions of a Team (Paperback)

The Five Dysfunctions of a Team (Paperback)

By: Patrick Lencioni

The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change (Paperback)

The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change (Paperback)

The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change (Paperback)

By: Stephen R. Covey

How To Draw Brawl Stars Characters: The Step By Step Guide To Drawing 10 Cute Brawl Stars Characters Easily (Book 2).

How To Draw Brawl Stars Characters: The Step By Step Guide To Drawing 10 Cute Brawl Stars Characters Easily (Book 2).

How To Draw Brawl Stars Characters: The Step By Step Guide To Drawing 10 Cute Brawl Stars Characters Easily (Book 2).

By: Sarah Wood

When Breath Becomes Air (Kindle Edition)

When Breath Becomes Air (Kindle Edition)

When Breath Becomes Air (Kindle Edition)

By: Paul Kalanithi

Tomorrow, and Tomorrow, and Tomorrow (Hardcover)

Tomorrow, and Tomorrow, and Tomorrow (Hardcover)

Tomorrow, and Tomorrow, and Tomorrow (Hardcover)

By: Gabrielle Zevin

Binti (Binti, #1)

Binti (Binti, #1)

Binti (Binti, #1)

By: Nnedi Okorafor

Station Eleven (Hardcover)

Station Eleven (Hardcover)

Station Eleven (Hardcover)

By: Emily St. John Mandel

Building High Performance Government Through Lean Six Sigma: A Leader's Guide to Creating Speed, Agility, and Efficiency (Hardcover)

Building High Performance Government Through Lean Six Sigma: A Leader's Guide to Creating Speed, Agility, and Efficiency (Hardcover)

Building High Performance Government Through Lean Six Sigma: A Leader's Guide to Creating Speed, Agility, and Efficiency (Hardcover)

By: Mark Price

Lean-Six Sigma for the Public Sector: Leveraging Continuous Process Improvement to Build Better Governments (Kindle Edition)

Lean-Six Sigma for the Public Sector: Leveraging Continuous Process Improvement to Build Better Governments (Kindle Edition)

Lean-Six Sigma for the Public Sector: Leveraging Continuous Process Improvement to Build Better Governments (Kindle Edition)

By: Brandon Cole

The 57 Bus (Hardcover)

The 57 Bus (Hardcover)

The 57 Bus (Hardcover)

By: Dashka Slater