Written by an experienced coach, mentor and mediator, this book is a perfect guide for those who want to develop their coaching skills by drawing on ideas, tools and models to help you engage in effective coaching conversations.

It takes ideas from a variety of approaches to coaching and explores issues such as ethics, coaching as a line manager, boundaries and qualifications/accreditation. This book is aimed at students on coaching programmes, people working as a coach, consultants, learning and development practitioners, and managers at all levels from supervisor to director. It summarises key ideas from the literature on management, leadership, psychology and personal effectiveness, as well as coaching.

Written in 52 short accessible chapters from A to Z and back aagain, this book is an easy to use guide that is written in a clear and engaging style. It can be read from beginning to end, or dipped in to as appropriate, and there are critical questions to help the reader  reflect on their own knowledge and apply it to their work or studies.